Issue with Reader 2015.023.20053

Forum|Forum|9 years ago
January 13, 2017
2 replies
1233 views

I am having issues with Reader 2015.023.20053 and a custom app that I use and I was hoping to uninstall and re-install 2015.020.20039 but all I can find as far as installers is AcroRdrDCUpd1502020039.msp and that wont working once 2015.023.20053 is uninstalled. Any ideas for reinstalling the full version of 2015.020.20039?

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Correct answer AkanchhaS8194121

You need to uninstall the current version completely.

Then can download the base version through ftp://ftp.adobe.com/pub/adobe/acrobat/mac/AcrobatDC/

and then can install the update accordingly through Adobe - Adobe Reader : For Windows

R

ryanm2168167Author

Participant

Thanks!

AkanchhaS8194121

Legend

Hi Ryanm2168167,

Could you please let us know what is trouble that you are experiencing with the latest version of Reader DC (2015.023.20053)?

As it is latest update, so we would recommend to install latest version of application.

Regards,

Akanchha

R

ryanm2168167Author

Participant

It is slow to open and hangs when I close a document. I only started having these troubles with the latest update, I would prefer to use the current version but unfortunately it doesn't seem viable. I noticed some of the other posts related to issues with 2015.023.20053 and have tried some of the fixes but none resolve my issues.

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