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A
Anonymous
February 15, 2017
Question

Issues with Chrome and Acrobat Reader

  • February 15, 2017
  • 1 reply
  • 988 views

For some reason, all my pdf files are now Chrome files. They do not open in pdf Acrobat Reader but in Chrome. When I go into Acrobat Reader -> Edit -> Preferences -> General -> Select As Default PDF Handler... The issue gets resolved for a few hrs and then the issue comes back. Any idea on how to solve? Also, if I uninstall Chrome it fixes the issue but when I install it again, the issue comes back. Thanks!

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    1 reply

    ~graffiti
    ~graffiti
    Legend
    February 15, 2017

    Chrome has its own pdf viewer and yes, I could see that trying to take over your systems preferences (but this is the first time I've seen anything other than MS Edge do that). By the way, if you are opening pdf files online, Chrome and Edge will never use the Reader plug-in.

    Instead of changing anything in Reader, you need to change the file associations in your OS so it uses Reader for pdf files. How to do that varies from one OS to the other.

      A
      Anonymous
      November 24, 2017

      We have this issue on almost all of our machines as we have upgraded them to Windows 10, randomly Chrome takes over as the default pdf app, and if we reset this to Adobe Reader DC, sometimes within hours it has changed back to Chrome, in other cases it can be weeks before it changes, I've not yet managed to find the cause, it seems very random... but changing the setting back isn't really the answer as it is a manual workaround, not a fix for the issue

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