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June 12, 2020
Question

Javascript error SCRIPT16388 when using Adobe Reader Plugin, IE 11, and iframes.

  • June 12, 2020
  • 1 reply
  • 481 views

Hello,

 

Some of our clients are having issues when using the Adobe Reader Plugin for IE 11, our website shows a PDF document in an iframe, but when we try to load a new url into that iframe we are presented with a SCRIPT16388 error in Javascript.

 

Wondering if this is a know issue, and if the Adobe team has any idea's on how to fix it.

 

Our same code works in Chrome and Firefox, and it works in IE if we use another PDF reader plugin.

Adobe Acrobat is up to date (20.009.20067)

 

It may also be worth mentioning that we've been having this issue for months, and it's not the result of a recent update.

This topic has been closed for replies.

1 reply

try67
Community Expert
Community Expert
June 15, 2020

I believe this is caused when you try to send messasges between windows. See: https://stackoverflow.com/questions/9703730/does-html5-support-cross-window-messaging