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Joelene5D31
Participant
August 11, 2020
Question

Jo

  • August 11, 2020
  • 1 reply
  • 249 views

Hi, just wondering if its possible to click on a PDF withouth it the dcoument turning black and making the text illigible. I have a new computer and updated version of Adobe. Thanks 

 

 

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1 reply

Adobe Employee
sweta18
Adobe Employee
August 13, 2020

Hi,
Thanks for reaching out to us. We are sorry for the inconvenience.
Kindly share the following details to investigate the issue:
1. Does it happen with alone PDF or with every PDF file? Can you share one such PDF file?
2. Can you provide the Acrobat version you are using?
You can find the version using the steps mentioned below:
Go to Help -> About Adobe Acrobat Reader DC.

 

Thanks,

Sweta Karn

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