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R
rickh95149268
Participant
March 11, 2019
Answered

Language/repair/uninstall issues

  • March 11, 2019
  • 1 reply
  • 369 views

Folks,  I need some help.  I'm running Win10, and have Adobe Reader DC 19.1.  Here's the issues, in order of appearance:

1.  Couldn't open a form because I needed to download a language package.  Considering it was an "Asian language package", which I don't need, I cancelled the download.

2.  Tried to find the German language package (which should have been downloaded when I first installed), but can't find it.

3.  Tried to "Modify" the program in Apps settings.  No luck

4.  Tried to reinstall the program.  Won't let me

5.  Tried to uninstall the program.  I'm being told "You need permission to perfom this acction.  You require permission from SYSTEM to make changes to this file".

So, I can't uninstall, nor modify, nor reinstall.

Does anyone have any ideas?

Thanks.

Rick

    This topic has been closed for replies.
    Correct answer rickh95149268

    Ok.  I figured it out.

    Rather than using the Adobe uninstaller, or the apps uninstaller, use the Windows uninstaller.  Worked for me.

    Thanks

    1 reply

    R
    rickh95149268AuthorCorrect answer
    Participant
    March 14, 2019

    Ok.  I figured it out.

    Rather than using the Adobe uninstaller, or the apps uninstaller, use the Windows uninstaller.  Worked for me.

    Thanks

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