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sergiol86
Known Participant
February 16, 2021
Question

Last update Acrobat Reader DC the documents are hanging

  • February 16, 2021
  • 1 reply
  • 2718 views

Good Morning,

In the last update (21.001.20135) the PDF documents hang when closing them in VDI and we have to end the process with the task manager but when you open one it happens again. Adobe is installed on Windows Server 2016 servers.

 

Thanks

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1 reply

T
Community Manager
Tariq AhmadCommunity Manager
Community Manager
February 16, 2021

Hello, 

Thank you for reaching out.
An optional update has been released yesterday to fix some issues. Would request you try installing that: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousfeb2021qfe.html#dccontinuousfebtwentytwentyoneqfe and let us know if that resolves the issue.

~Tariq 

S
sergiol86Author
Known Participant
February 17, 2021

Hello Tariq,

 

Thanks for information, we will check this updates in the servers.

 

Sergio

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