Layers Inaccessible, all grayed out in Reader on PC

Question

Help!  I've downloaded a pattern I purchased online.  The pattern comes with 20 different sizes and is supposed to have "LAYERS" so I can just print the lines for the size I want rather than the pattern printing all sizes on the pages.  I reached out to the owner/creator of the PDF pattern to ask if there is an issue on their end as I have followed all recommended trouble shooting.  Other people are having no issue with the layers, so It's me.  And I'm at a loss.  Can you tell me why I cannot see the layers?  I checked for updates to Acrobat Reader and I'm supposed to be up to date.  See attachment to see how the layers pane is all grayed out and no layers appear.

Dave Creamer of IDEAS · Accepted Answer

Printing does not retain layers.You should have been able to save the PDF directly. If you can't see how to download the PDF when it is on screen, back up to the PDF link and right-click on it. You should see the option save the link.

try67 · Answer

If you can't see them it's because there aren't any. Maybe the file was flattened at some point. Did you save it directly from the link that you received for it, or did you open it and then used a "Save As PDF" or "Print to PDD"-type command, by any chance?

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