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Participant
September 20, 2021
Question

light yellow background

  • September 20, 2021
  • 5 replies
  • 2169 views

Can anyone explain to me why the normally white background of a PDF document suddenly appears as light yellow on my PDF files? Do not know if I happened to change any setting. But there is no one I have done on purpose. Want to get rid of the yellow. Dont have photoshop or else produkts

 

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5 replies

Participant
June 29, 2023

This problem has been going on the a very long time. Very frustrating. It does not look like Adobe wants to fix this.

Participant
September 22, 2021

This has been happening to me too, since about the same time. I'm so frustrated by this! As someone who frequently screenshots slides from PDFs and uses them in my note-taking, this has really eliminated my ability to use Adobe as a PDF viewer right now. I hope they find a solution right away. 

JR Boulay
Community Expert
Community Expert
September 21, 2021

I guess the right answer is the same than for Acrobat Pro, you will find it here:

https://community.adobe.com/t5/acrobat-discussions/all-pdfs-created-have-yellow-backgrounds/td-p/12386130/page/2

Acrobate du PDF, InDesigner et Photoshopographe
AkanchhaS8194121
Legend
September 21, 2021

Hi All,

 

thank you for reporting this to us.

This issue has started to appear after latest patch. Since its already escalated, our engineering team is actively looking into it.

As soon as a fix will be available, we'll keep you posted.

 

We appreciate you patience!

 

Thanks,

Akanchha 

Participant
June 10, 2024

Still an issue in 2024

Participant
September 20, 2021

Mine started doing that last Friday too.  No one else in the office shows up that way.  I have searched and can't find anything to fix it.