LiveCycle Forms Don't Display in Browser

Question

I read the article above. Indeed yes, our PDFs are built in LiveCycle. They display the "Please wait..." error message when viewed in a browser. Therefore, users think it's broken and do not download the file.

What is the fix for this? Since most users aren't going to know that the solution is to download the file and open it locally, what steps do we need to take in LiveCycle or Acrobat DC to ensure this error message does not display?

~graffiti · Accepted Answer

There are no steps you can take short of contacting the developers of the individual browsers that use their own pdf viewers and asking them to fix it (which they probably won't).

Any time we need to use a Livecycle form, we normally have instructions near the link to tell them what they need to do.

kdenso01 · Answer

Depends on the type of form you're creating in Livecycle.  You can save the form as a Static PDF, which will be viewable in the browser  and pretty workable, long as you don't have any dynamic stuff going on like tables, you should be fine.  If you save the form as a dynamic PDF, you get whats called Page Zero.  You can edit page zero with a little bit of HTML.  I have to do it quite  a bit actually.

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