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Zack K0123
Participant
January 1, 2019
Question

Loading a pdf into Acrobat DC begins continuously opening tabs until window is closed

  • January 1, 2019
  • 1 reply
  • 483 views

While using Firefox browser loading a PDF into Acrobat Reader DC begins continuously opening tabs until window is closed. This does not occur when using MS Edge browser in which a PDF loads normally.

Acrobat Reader DC was uninstalled; registry cleaned and compacted; computer restarted and Acrobat Reader DC downloaded and reinstalled...problem persists.

    This topic has been closed for replies.

    1 reply

    T
    Test Screen Name
    Legend
    January 1, 2019

    Do the tabs appear in the Firefox window or the Acrobat Reader window?

    What do you mean by "continuously loading" tabs?

    Z
    Zack K0123Author
    Participant
    January 1, 2019

         The tabs appear in the Firefox window. I didn't look closely at the icons on thumbnails of my PDF files when I posted the above question, but I notice now that they all have changed from the Adobe Reader icon to the Firefox icon. When I  click on any PDF file, the Firefox browser opens and begins loading tabs at the rate of about three per second until I close the browser.

         I uninstalled the Firefox browser, after which the MS Edge browser icon appeared on all of my PDF files which brought me to realize that I hadn't made Adobe Reader the default PDF file reader. On doing so, the icons changed to Adobe Reader and the PDF's opened normally. After reinstalling the Firefox browser, I went to Settings>General>Applications and made Adobe Reader the default PDF reader. Now web based PDF files in Firefox are opening normally.

         I appreciate your questions as they started me going through this process!

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