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S087
Participant
March 19, 2024
Question

Lockable Preferences not working

  • March 19, 2024
  • 1 reply
  • 4640 views

Lockable Preferences not working with new Reader Version 24.1.20604.0.

 

https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/FeatureLockDown.html#idkeyname_1_9921

https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/FeatureLockDown.html#idkeyname_1_11881

 

Settings 

bToggleWebConnectors and bAcroSuppressUpsell are set for 32 and 64-Bit and there are still multiple upsell windows and it´s still possible to add cloud storage.

 

Example Export of a Client with 64-Bit Version:

 

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockdown]
"bPurchaseAcro"=dword:00000000
"bAcroSuppressUpsell"=dword:00000001
"bUpdater"=dword:00000000
"bUsageMeasurement"=dword:00000000
"bToggleSophiaWebInfra"=dword:00000000

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockdown\cIPM]
"bShowMsgAtLaunch"=dword:00000000
"bDontShowMsgWhenViewingDoc"=dword:00000000

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockdown\cServices]
"bToggleWebConnectors"=dword:00000001

 

 

 

 

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1 reply

F
florent369328495m8v
Participating Frequently
April 23, 2024

Same problem here. Have you find workaround ?

Amal.
Community Manager
Amal.Community Manager
Community Manager
April 23, 2024

Hi there

 

Hope you are doing well and thanks for reaching out.

 

What happens when you try to apply the lockable settings? Do you get any error message? If yes, please share the screenshot of the same.

 

What is the worksflow/steps you are doing? A small video recording of the same would be very helpful for more clarity.

 

~Amal

F
florent369328495m8v
Participating Frequently
April 24, 2024


Hi,on a fresh Windows 10 i installed Adobe Acrobat Reader (24.002.20687).
I add this registry on HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown

bAcroSuppressUpsell 1
bPurchaseAcro 0
bEnableTrialistLaunchCard 0
bToggleSophiaWebInfra 0

And after i launch Adobe Acrobat Reader and as you can see on the GIF the trial card and other paid functions appear

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