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Timothy28775726ww4t
Participant
January 2, 2025
Question

Long delay opening a 4th PDF since 12/24 update

  • January 2, 2025
  • 1 reply
  • 292 views

I have a user on Adobe Acrobat (64-bit) 24.005.20320 who often experiences a long (30+ seconds) when opening a 4th 1-page PDF form (after opening 3 pdfs which are still open).   The files are all small (~190k), and when she closes and re-opens that 4th form, it keeps taking a long time to open.   This has been happening since the latest update of Acrobat on 13/24.

 

I started testing and opened the task manager and saw nothing, but after several more tries I opened the respurce monitor and tried again and it finally started opening quickly.  I'm not sure those things are related, but it started working normally.

 

Has anyone else experienced anything like this, or any thoughts on how to troubleshoot it?

1 reply

B
birdybro
Participating Frequently
January 2, 2025

Edit --> Preferences --> Security (Enhanced) --> Uncheck Enable Protected Mode at Startup --> Ok --> Restart Acrobat.

 

Does the problem go away after that?

    T
    toby_9850
    Participant
    February 7, 2025

    Thank you.  This worked just fine.  

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