Losing link to PDF within a PDF when emailing

Forum|Forum|8 years ago
October 24, 2017
6 replies
4247 views

Working in Acrobat Pro DC. I'm linking to a file (PDF) within my PDF. This works when I check it. However, as soon as I attach it to an email (apple mail 9.2), I lose the link. Same thing happens when using Gmail. Any help is appreciated.

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Correct answer Bernd Alheit

You can change this in the properties of the link.

T

Test Screen Name

Legend

Ok, that sounds an entirely separate problem. Is there any message when Acrobat quits?

J

JChindblomAuthor

Known Participant

I switched to my laptop and I can link to the attachment. I'm almost there. What I'm trying to accomplish is this: I want to start with the original document, click on the link and have a new window open. Right now, it's CHANGING the window to the link.

Bernd Alheit

Correct answer

Community Expert

You can change this in the properties of the link.

T

Test Screen Name

Legend

See "link to a file attachment" in the help page.

J

JChindblomAuthor

Known Participant

Thank you. I believe I'm doing it correctly, but each time I choose "go to page view", Acrobat is quitting.

T

Test Screen Name

Legend

You're linking to the file. Like I said YOU CANNOT LINK TO A FILE.

T

Test Screen Name

Legend

What doesn't work? Please be specific about your steps to attach PDF to PDF and link between them. YOU CANNOT LINK TO THE FILE.

J

JChindblomAuthor

Known Participant

I opened a PDF that I created from InDesign. I select "Edit PDF", clink on "Add/Edit Link", choose action > open a file > new window. I choose the file in my downloads folder, then hit OK.

When I check it with the hand tool, it opens in a new window, just as I want. However, after attaching it to an email, I lose the link.