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Meenakshi Negi
Community Manager
Community Manager
December 28, 2021

Hi Meghan,

 

Thank you for reaching out.

 

As you have mentioned above, you have deleted the application from your iOS device. I am afraid to say that if you do not have a backup of your files, it is not possible to retrieve them.

If you have saved them on Document Cloud, then you may access those files using the Acrobat Online account (https://acrobat.adobe.com/link/home/).

 

Let us know if you have any questions.

 

Thanks,

Meenakshi

 

Participant
December 28, 2021
Is there a way to back up everything to the cloud instead of doing everything individually?

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Meenakshi Negi
Community Manager
Community Manager
December 29, 2021

Currently, there is no option to backup everything automatically to Document Cloud in the application. You mah to save the PDF manually to the cloud. However, if you are working on the file which is saved on Document Cloud it will be saved.

 

Let us know if you referring to something else.

 

Thanks,

Meenakshi