Skip to main content
B
Bradley310187450ltc
Participant
July 11, 2023
Question

Lost tools with new version

  • July 11, 2023
  • 4 replies
  • 877 views

With Acrobate Reader DC update I've lost certain tools, like File, View, Scrolling, etc. and the save icon is now usually grayed out, so I can't save.  Any help would be appreciated, or point me in the direction of any instructions.

 

    This topic has been closed for replies.

    4 replies

    Amal.
    Amal.
    Legend
    September 7, 2023

    Hi @Bradley310187450ltc 

     

    Hope you are doing well.


    We acknowledge that the new Acrobat represents a notable change; however, we hope that as you get familiar with the new interface, you can be more productive and get more out of Acrobat.


    We are actively working on all the suggestions, and we will address them with the highest priority, You will be able to see all these options/tools under the hamburger menu on the top left corner.


    As you get more comfortable with the new interface, please contact us with specific questions on tools, features, or functionalities. We’re happy to provide helpful resources and answers to your questions.


    We will follow up with a detailed community-featured post, guiding you to familiarise yourself with the new interface and regular updates on upcoming changes.

     

    Regards

    Amal

    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    July 13, 2023

    Hi Bradley310187450ltc,

     

    Thank you for reaching out.

     

    Adding to Shashank Jain's suggestion.

    Please refer to the information about the new Acrobat experience: https://helpx.adobe.com/acrobat/using/new-acrobat-experience.html. 

    Hope the information helps.

     

    Thanks,

    Meenakshi

     

    Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

    S
    Adobe Employee
    Shashank Jain
    Adobe Employee
    July 13, 2023

    Hi @Bradley310187450ltc  it's as designed for New UI of Acrobat - You can find these tools under Hamburger (Menu) once you open it.

    try67
    Community Expert
    try67Community Expert
    Community Expert
    July 12, 2023

    They were all moved to other spots. To go back to the old design click the Options button at the top left corner and select Disable new Acrobat Reader.

    B
    Bradley310187450ltcAuthor
    Participant
    July 12, 2023

    That worked.  Thank you so much for your help!

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices