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Participant
January 29, 2018
Question

MAC OS Reader Re-Install Fails

  • January 29, 2018
  • 1 reply
  • 772 views

Have a Mac mini running Mac OS 10.13.3.  Previously Adobe Reader DC worked fine.  Attempted to view a PDF file today and the file would never display.  I removed the Adobe Reader App and attempted to reinstall current download "AcroRdr DC_1800920044_MUI" from company website.  File starts to install then I receive the following Window pop up:   Adobe Acrobat Reader - Found a higher version Adobe Acrobat Reader in the installation location.  Installation will terminate."  Cannot find any additional copies on drive.  Need help.

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    1 reply

    Jeffrey_A_Wright
    Legend
    January 29, 2018

    Moving this discussion to the Acrobat Reader forum.

    FLRKAuthor
    Participant
    January 31, 2018

    It would be helpful to get some company help besides moving the question to another part of the forums.