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Tomocox
Participant
September 19, 2017
Answered

MAC Sierra..pdf will only open in full view

  • September 19, 2017
  • 1 reply
  • 408 views

After receiving any pdf to my Mac with Sierra OS, Adobe opens, but the pdf is viewable only in full screen mode.  Any remedies?

    This topic has been closed for replies.
    Correct answer Meenakshi_Negi

    Hi Tomocox,

    As you have mentioned that the PDF files only open in the full-screen mode, please make sure that the application is updated to the latest patch released.

    You may refer this help link for information on updates: Release Notes | Adobe Acrobat, Reader

    If you still experience the issue, please let us know the Adobe application name and the dot version you are using on your Mac.

    You may refer the steps provided here Identify the product and its version for Acrobat and Reader DC to check the dot version of the application.

    Let us know if you have any questions.

    We will be waiting for your response.

    Regards,

    Meenakshi

    1 reply

    Meenakshi_Negi
    Meenakshi_NegiCorrect answer
    Legend
    September 20, 2017

    Hi Tomocox,

    As you have mentioned that the PDF files only open in the full-screen mode, please make sure that the application is updated to the latest patch released.

    You may refer this help link for information on updates: Release Notes | Adobe Acrobat, Reader

    If you still experience the issue, please let us know the Adobe application name and the dot version you are using on your Mac.

    You may refer the steps provided here Identify the product and its version for Acrobat and Reader DC to check the dot version of the application.

    Let us know if you have any questions.

    We will be waiting for your response.

    Regards,

    Meenakshi