MacOS - Acrobat Reader DC systematically crash when moved to 2nd monitor screen

Forum|Forum|7 years ago
November 6, 2018
4 replies
1269 views

Since MacOS upgrade to Mojave and Acrobat Reader latest update 19.8.20080, I cannot use it on my external monitor. As soon I a tried to move the Acrobat Reader window to another screen, it crashes.

I tried to downgrade to a previous version of Acrobat Reader DC but it would not let me, saying I have a newer version installed, even though I removed it and even cleaned up all Application Support/Adobe files.

Regards,

David

crash

This topic has been closed for replies.

ithore

Participant

I have the same issue, which completely blocks any usage of Acrobat Reader DC for me.

It is incomprehensible for me that Adobe does not fix this issue. How can such an error pass your QA (assuming this must be tested)?

C

chuckeroo

Participating Frequently

I have the same issue and I waited a long time to upgrade to Mojave for reasons just like this. The recent 10.14.1 update did not resolve the conflict.

S

seanwo123

Participant

Same issue. This is not fixed with Apple OS update. Adobe needs to respond to complaints on this.