Participating Frequently

Question

McAfee installed when updating Reader

Forum|Forum|16 years ago
November 4, 2009
14 replies
32074 views

Does anyone at Adobe realize how stupid and annoying it is that McAfee gets installed when updating Reader, unless you uncheck a box? I live in Fremont and really feel like walking down to Adobe's headquarters and getting in someone's face about it. Ditto for Flash updates, Google toolbar, etc.

This topic has been closed for replies.

K

kingi2001

Participant

not only Adobe Reader, also Adobe Flash Player.

when i update my Flash Player to the lastet version, it installed also McAfee Security Scan Plus, and i was not able to disable this.

adobe, fix it.

pwillener

Legend

Why not use the offline installers that are not bundled with any 3rd-party software?

Both Flash Player and Reader installers are posted dozens of times every day (including in this very topic).

370H55V

Inspiring

Business 101:

Server space and bandwidth ARE NOT FREE, so there are two options for something as downloaded as Reader.

1. Start charging for something everyone needs to read PDFs, which will go over like a fart in an elevator... or

2. Get someone like McAffee (which I'll agree is a terrible choice) to pay for the bandwidth by adding a download of their crappy free virus scan software with the Reader download and leave it up to the end user to uncheck the box or get something they don't really like or want (or need).

Personally I've never had it download with a new version of Reader, but then I stop and read EVERY box that pops up during the process before I click agree of OK anywhere.

All the griping here won't change this. Adobe doesn't really want to charge a buck or two to everyone who downloads Reader and this is how they keep from doing it, whether anyone likes it or not.

A

ASG_Captivater

Inspiring

There is no opt out option. That is the basis of our complaint if you'd bother to read it and not with business reality we have all grown accustomed to.

Sent from my iPod

A

Anonymous

Agree. The problem the normal notification about the install is absent. We

all know by now how this kind of notification takes place. The normal

practise was not followed. Therefore this is a deliberately disceitful

tactic. Shame on Adobe. For allowing it, or for not auditing the process.

Either way, Adobe should fess up.

S

SheByte

Participant

This happened to me also and I did not see any checkbox option on download!!! Infuriating to say the least. This is not only annoying, but potentially destructive to your computer. Having more than one security installed causes conflict and possible system instability. Hope they get sued by someone whose computer crashes because of this!

W

waforum123

Participant

This also just happened to me and I did not see any opt-out box. Totally non-customer oriented approach to their customers!

F

Felderburg

Participant

This is definitely a problem. On my home computer, on Chrome, I was able to uncheck the "install McAfee" box. HOWEVER, at work, using Firefox, there was NO box. Adobe installed a Firefox addon to install Reader, and I had to restart Firefox to get it to work. As soon as Firefox restarted, the Adobe add on started - and when I looked at it, it had already installed McAfee. NO option to turn it off, NO box to check, NOTHING to do but uninstall McAfee. Which, thankfully, I was able to do swiftly and without it mucking anything up.

A

ASG_Captivater

Inspiring

Let's start a facebook page to register the number of people who find this offensive.

If Egypt can over turn their government using facebook we should be able to stop Adobe and MacAffee from force feeding us software.

H

Heitman Architects

Participant

I had this problem today while installing Adobe Reader X. The major problem I have is that it did not ask me if I wanted to install McAfee Security Scan Plus or not, it just installed it. This should be illegal!!! I do not mind if they ask, but installing without my permission is truly wrong.

Two things I can see going wrong; #1 it slows down my computer & #2 it opens up the chance for viruses to exploit the software. I already have virus protection & DO NOT WANT "McAfee Security Scan Plus" ON MY COMPUTER!!!!

Adobe you need to fix this!

Josh Delcore

I

Inachuu

Participant

Not just a problem but can be a major issue for compliance issues at companies where some

employees must have admin rights to do their job and pc already has a corporate version of Mcafee installed and seeing extra Mcaffee product short cuts can and will drive helpdesk tech crazy thinking its malware or worse a trojan and force them to reimage pc back to new and clients starts whole issue all over again.

It is a nightmare that has already happened for my helpdesk crew and this prechecked install 3rd party software is a bad choice in a major way.

A

ASG_Captivater

Inspiring

The same thing happened when I updated to the latest flash player version.

Is there anything we can do?

This isn't right. Adobe must stop this practice.

A

ASG_Captivater

Inspiring

The same thing happened to me and makes me extremely angry especially because it wasn't even an option or one that was so well hidden that someone who is quite used to dodging the nuisance of extra applications getting downloading could miss.

While using Adobe Reader a pop-up came up directed from the Adobe website (or appeared to be) which instructed that Adobe Reader X was available with more features and did I want to download it. I did. When the download manager completed it said that Adobe Reader had been installed along with McAffee which I immediately de-installed.

Have some respect Adobe. Don't push other products on us - if you want to promote them fine but at least give us the choice of what to install and what not to.

J

Jamie McDaniel

Participating Frequently

Stop installing McAfee with Adobe Reader! I'm a big fan of Adobe's (being a Flash developer and all) but seriously, who is making these decisions at Adobe?

pwillener

Legend

Jamie McDaniel wrote:
Stop installing McAfee with Adobe Reader!

But you are installing it! The download links to the installers and updaters without bundled software are posted multiple times every day in this forum, yet people keep using the DLM and get unwanted software delivered with it.

Don't complain to us; complain to yourself, or complain to Adobe.

A

annoyed231

Participating Frequently

But you are installing it! The download links to the installers and updaters without bundled software are posted multiple times every day in this forum, yet people keep using the DLM and get unwanted software delivered with it.
Don't complain to us; complain to yourself, or complain to Adobe.

You may not have read the whole thread.

Many people have felt the need to go to the trouble of registering solely to add their voices to this topic.

I know what happened to me.

Several others had the identical experience.

Gre K

mat chavez

cruizinJohnx

mamosa 09

infinitywraith

Daiseyoops

Jamie McDaniel

Are we all either stupid or liars ?

 links to the installers and updaters without bundled software 
are posted multiple times every day in this forum

We were supposed to find this forum before we updated Reader ?

I had never heard of this forum until this happened.

I joined thinking that since the OP's post was already here perhaps there was some interest in this. I also thought Adobe representatives would monitor these forums and make the appropriate changes.

It happened to me in June of this year and it appears that no changes have been made.

https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform was suggested above.

I will send them a link to this thread.

Maybe it will make someone there sit up and take notice.

Message was edited by: annoyed231 to reformat the second quote

ddb6081

Participating Frequently

This same thing happened to me when updating 4 different computers. NO CHECK BOX, it

just installed the McAfee shit.

This is ridiculous. What the hell are they doing? If I want McAfee, I'll go buy it. McAfee is crap and I agree with the poster who also stated this. I am now using Norton 2011 and was using 2010 version. Norton has cleaned up their act and the software is no longer the resource hog it use to be and it's been getting very high ratings.

But back to the issue: What the hell is Adobe pulling? So I then had to go back in and remove McAfee. Wonder how much crap is still residing on the systems that the windows uninstall feature can't remove?

Very ticked off!!!

I

infinitywraith

Participant

I registered just to complain about the same thing.

And to the first two ignorant replies on this post, screw you! You try defending Adobe on something you have no knowledge about!

M

mamosa_09

Participant

I agree with all the previous posts about the installation of McAfee because it happened to me too! I also feel that it is dishonest and a pain in the ass.

MichaelKazlow

Legend

If you are against the installation of secondary software then there are many ways to make your feelings known to Adobe:

1) https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

2) A well reasoned letter sent to the CEO:

Adobe Systems Incorporated
345 Park Avenue
San Jose, CA 95110-2704

A

annoyed231

Participating Frequently

MichaelKazlow wrote:
If you are against the installation of secondary software then there are many ways to make your feelings known to Adobe:
1) https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
2) A well reasoned letter sent to the CEO:
Adobe Systems Incorporated
345 Park Avenue
San Jose, CA 95110-2704

Sigh.

It didn't look like a complaints dept. to me

Show more replies

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded