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G
Gilbert336327448p4j
Participant
November 15, 2023
Question

Message inutile

  • November 15, 2023
  • 1 reply
  • 281 views

Bonjour

J'ai un soucis avec mon Acrobat Reader.

A tout moment je reçois ce message 

Que ce soit sur mon ancien PC Windows 10ou mon nouveau Windows 11

 

Comment supprimer ce message.

Merci

Gilbert

 

 

    This topic has been closed for replies.

    1 reply

    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    November 28, 2023

    Hi Gilbert336327448p4j,

     

    Thank you for reaching out.

     

    Please try the troubleshooting steps suggested in the following help document: https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html. 

     

    If the issue still occurs, try reinstalling the application using the following steps:

    -Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).
    -Reboot the machine
    -Install Adobe Acrobat Reader from the following page: https://get.adobe.com/reader/enterprise/.

     

    Let us know how it goes.

     

    Thanks,

    Meenakshi

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