Microsoft Edge Stops when Installing AR DC

Forum|Forum|9 years ago
December 14, 2016
1 reply
764 views

When I install Adobe Acrobat Reader DC, MS Edge stops 55 times in Reliability History.

Can someone help me with this issue?

Windows 10 version 1607 OS Build 14393.567

In the past 3 days, I have reset this computer 3 times, and also did a fresh install. The above issue happens every time.

I have never had an issue with installing Adobe before.

Any help would be greatly appreciated.

Thanks

C

This topic has been closed for replies.

Correct answer Meenakshi_Negi

Hi cm46659588,

Please try to install Adobe Acrobat Reader DC from this link: Adobe - Adobe Acrobat Reader DC Distribution

If that does not work, try alternate browser to install application.

Let us know how it goes.

Regards,

Meenakshi

Meenakshi_NegiCorrect answer

Legend

Hi cm46659588,

Please try to install Adobe Acrobat Reader DC from this link: Adobe - Adobe Acrobat Reader DC Distribution

If that does not work, try alternate browser to install application.

Let us know how it goes.

Regards,

Meenakshi

A

Anonymous

that worked...TU so much!

I was using Chrome when I downloaded the Adobe installer. Once it downloads, I think I closed out of Chrome and let the installer install Reader. After it was installed, I immediately went to Reliability History and that is where it reported the MS Edge stopped 55 times.

But the link you gave me above worked well today....Just a FYI.

Thanks again!

C

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