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Participant
January 22, 2020
Answered

Missing Comments Toolbar

  • January 22, 2020
  • 2 replies
  • 23958 views

Hi there, this is my first post.

I have Adobe Acrobat Reader DC installed and upgraded it a couple of months ago to try to fix the following problem, without success.

When I open a pdf and click on Tools and Comment, none of the Comment icons appear in the toolbar. It is just blank, with 'Comment' on the far left and 'Close' on the far right.. Therefore the only functionality I have is when I highlight and right click to bring up the short menu of Highlight, Strikethrough, Add Note to Replace Text, and Add Note to Text. I have tried following the instructions in Help to enable comments, but my pdfs do not have the 'Save As Other' option in the File dropdown box, only 'Save As'.

Any thoughts? Thank you.

This topic has been closed for replies.
Correct answer sheltonht

++Update,

 

Just checking if you were able to sort this out.

 

Thanks!


In the end I deleted Adobe Acrobat Reader DC and reloaded it in the latest version and that sorted it out. Thanks for asking!

2 replies

Participant
March 8, 2022

I don't know why this worked, but ...

I downloaded a PDF from an email and had the same problem (no Comments toolbar). I tried Save As, but still had the problem even after closing and opening the new file. So I proofed the document the hard way, highlighting the text I wanted to change, then adding a comment sticker explaining the revision. I closed the file when I was done. When I reopened it, the Comments toolbar was magically there!

I downloaded another PDF and, again, had no Comments toolbar, even after saving it as a new file. So I tested the method described above (but without going through the whole document). I made one highlight, added a Comments sticker, saved and closed. When I reopened, sure enough, I had the Comments toolbar.

Participant
April 13, 2023

Wow. This is what worked for me! I did it after reading your comment. LOL. Thanks

ls_rbls
Community Expert
Community Expert
January 22, 2020

You need Adobe Acrobat to be able to Save As Other.

sheltonhtAuthor
Participant
January 22, 2020

Thanks for your reply. But I used to have the full Comments Toolbar in Adobe Acrobat Reader DC, but one day it just disappeared. Is there really no way to get it back?

ls_rbls
Community Expert
Community Expert
January 22, 2020

Is this happening with justone PDF that you're trying to work with or with every document?