My Adobe is refusing to Scan & OCR - it keeps saying "Scan & OCR is getting installed. Please wait to use this tool". I have reinstalled it, I have restarted my pc, I have signed out and back in to Adobe, nothing has worked.
Hi
Sorry for the troubled experience, and thanks for reaching out.
It is likely you installed Adobe Reader, a free app, and have now switched to Acrobat Pro, a paid app with additional features. Now the app is auto-upgrading to Acroabt Pro in the background. If, for some reason, the installation in the background gets stuck, this may happen.
What we can do here is:
Uninstall Reader using the Cleaner tool: https://adobe.ly/49BFVtD
Download Acrobat from this link, and you can read more about the unified installer: https://adobe.ly/4uVeYte
And Reinstall Acrobat
Let us know how it went.
~Tariq
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