Participant

Question

My free Acrobate version does not allow me to use it Free.

Forum|Forum|5 years ago
November 6, 2020
28 replies
17547 views

Hi

I have just downloaded Acrobate free war but every time they want me to join a pay version or they give me a 7 days evaluation tonly hen I have to pay.

What can I do to get the the 100% freeware. please?

Thanks

Install update and subscribe to Acrobat

Participant

Participant

Where do I untick?

Z

Zesty_moments0ab3

Participant

What do you mean by extensions are unticked? I am not seeing anything that can/cannot be unticked, below?

Z

Zesty_moments0ab3

Participant

I initially had the reader. I deleted all adobe apps and now have nothing because I read to use the “DC” which worked for 7 days. I believe I used the desktop version, but not sure. I am trying to open forms send from other entities and complete/sign them mainly. I did at one time pay for a subscription and it did the same thing so I was told there is an extension missing or linked to another file on my computer? I so not even know anymore what to think.

P

practical_Meadowcf59

Participant

I agree with this person, I cannot get anywhere either and my employer wants me to use it. I can’t without getting the purchase screen. I am getting nowhere also!!

Amal Jaiswal

Community Manager

Hello @practical_Meadowcf59

Thanks for reaching out, and sorry for the frustration, especially with your employer expecting you to use it.

A quick clarification that might help: Adobe Acrobat Reader itself is completely free for viewing, printing, and filling out PDF forms. However, if you're trying to use a specific feature like combining/merging PDFs, editing text, or converting files, those fall under Acrobat Pro or the online Acrobat services, which do require a paid subscription (often preceded by a free trial prompt), that's likely the "purchase screen" you're running into.

Could you confirm the following?

What specific task are you trying to do when the purchase screen appears (viewing a PDF, filling a form, combining files, editing, something else)?
Are you using the desktop Acrobat Reader app, or the web version at https://adobe.ly/4hn9odT?

Once we know exactly which feature is prompting the paywall, we can confirm whether there's a free way to do it, or whether it does require a paid plan, so you can pass that along to your employer if needed.

Let us know how it goes.

Regards,
Amal

noah 43

Participating Frequently

If you only need to view, print, and fill out PDF forms, Adobe Acrobat Reader is completely free. Make sure you've downloaded Adobe Acrobat Reader, not the free trial of Adobe Acrobat Pro. If you're seeing trial or subscription prompts, try uninstalling the current version and installing the free Reader instead.

Hope that helps!

E

ethan_4746

Participant

Hello everyone - I might have found a solution for this.

Note: I uninstalled all versions of adobe acrobat from my desktop first.

1. If you go to adobe acrobat reader free (search on Google). Once clicked,

2. scroll down and click the 'more download options' under the download acrobat reader button at the bottom of the page.

3. Make sure that the 'Acrobat add-on' is UNticked. This is the extension for Google Chrome that seems to be causing the payment first window to pop up everytime you try to view a pdf file. This way, a different window will pop up, showing their add-ons. You can just get out of this window and should be able to proceed with the normal free viewing advantages.

JR Boulay

Community Expert

[MOVED TO THE ACROBAT READER DISCUSSIONS]

Acrobate du PDF, InDesigner et Photoshopographe

Dov Isaacs

Legend

Exactly what did you download from where? The only “freeware” is Adobe Acrobat Reader, not Acrobat Pro or Acrobat Standard.

To download and install Adobe Acrobat Reader, go to https://get2.adobe.com/reader/, uncheck the options for so-called “optional offers” and click on the Download Acrobat Reader button.

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)