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patti6411
patti6411
Participant
May 18, 2017
Answered

Need Acrobat Reader version 9 or above

  • May 18, 2017
  • 1 reply
  • 2658 views

I am running Windows 10 and I have the DC version.  I am attempting to download a college transcript and I'm advised that I need Acrobat Reader version 9 or above.  I thought that DC was okay, yet, I cannot download the transcript.  Any advice?

    This topic has been closed for replies.
    Correct answer Adorobat

    Hi patti6411,

    As per the description mentioned above, you are getting a message to have Acrobat Reader 9  or above when trying to download transcript, is that correct?

    Please refer to the steps given in the following link:

    Error "The Adobe Acrobat/Reader that is running cannot … view PDF …" Adobe Acrobat and Reader

    Do I need Adobe Reader if I just downloaded Adobe Acrobat Pro 9.0?

    Adobe keeps asking for update to Reader 9 to view pdf in browser when Reader 11 is already installed

    Keep us posted with the results.

    -Shivam

    1 reply

    Adorobat
    AdorobatCorrect answer
    Participating Frequently
    May 19, 2017

    Hi patti6411,

    As per the description mentioned above, you are getting a message to have Acrobat Reader 9  or above when trying to download transcript, is that correct?

    Please refer to the steps given in the following link:

    Error "The Adobe Acrobat/Reader that is running cannot … view PDF …" Adobe Acrobat and Reader

    Do I need Adobe Reader if I just downloaded Adobe Acrobat Pro 9.0?

    Adobe keeps asking for update to Reader 9 to view pdf in browser when Reader 11 is already installed

    Keep us posted with the results.

    -Shivam

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