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April 24, 2017
Answered

Need help

  • April 24, 2017
  • 1 reply
  • 363 views

Several months ago I was trying to upgrade Adobe Flash player or Acrobat Reader to synch my computer and new iPhone 7. I couldn't progress without signing up for a free trial of some Adobe product. Now I'm being charged on my credit card monthly and I want it stopped. I have had no benefit from the service I have supposedly signed up for. Please advise how I can stop this monthly charge to my credit card. Thank you.

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    Correct answer Tariq Dar

    Hi marilyna70090866,

    Sorry for the delay in response.

    Per our records under the email Id, you are registered on Adobe forums. It seems you have subscribed for Adobe Stock.

    To cancel your subscription you may visit this help document: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

    Or contact our customer service, team: contact-bumper

    -Tariq Dar.

    1 reply

    Tariq DarCorrect answer
    Legend
    May 17, 2017

    Hi marilyna70090866,

    Sorry for the delay in response.

    Per our records under the email Id, you are registered on Adobe forums. It seems you have subscribed for Adobe Stock.

    To cancel your subscription you may visit this help document: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

    Or contact our customer service, team: contact-bumper

    -Tariq Dar.