Skip to main content
T
Tara5FAE
Participant
February 3, 2021
Question

Need to save PDF

  • February 3, 2021
  • 1 reply
  • 271 views

Hello,

I received a medical receipt in PDF as an email attachment. I want to save the receipt on my laptop -Windows 10- so I can then attach it to my claim form for my insurance. I cannot seem to do save it - only print. Can someone help?    Thank you kindly. 

This topic is closed to new replies. Start a new post to keep the conversation going.

1 reply

Amal.
Amal.
Legend
February 9, 2021

Hi Tara

 

Hope you are doing well and sorry for the trouble. As described you are unable to save the PDF receipt on your computer.

 

We need some more information for a better understanding:

 

- Would you mind sharing the workflow/steps you are doing to save it to your computer?

- What happens when you try to save it? Do you get any error message? If yes please share the screenshot of the same for a better understanding.

- Are you opening the PDF attachment with in the email application or on Web?

- Which email application you are using (Outlook, gmail or something else) ?

 

Please try to download the PDF attachment to your computer first and then try to open it with Adobe Acrobat/Reader DC, Open the Email > Right Click on the PDF attachment > Click on Save As.

 

Let us know how it goes

 

Regards

Amal

 

 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices