Neither Adobe Reader DC nor Pro can open PDF file

Question

I tried to open a PDF file download directly from Canada Immigration official website(IMM5709E). I tried to open using Reader DC, but it prompted

Please wait...

If this message is not eventually replaced by the proper contents of the document, your PDF

viewer may not be able to display this type of document.

You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by

For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader.

Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark

of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other

countries.

I download PRO trial, and I opened the file using PRO, same situation.

The Adobe brings me more and more confusion and trouble.

Thanks for any solution.

Bernd Alheit · Accepted Answer

Save the PDF to the local disc and open it with File > Open in Acrobat Reader.

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