New GUI for Acrobat DC Pro (Mac) crashes when cropping 300 pages

Forum|Forum|1 year ago
August 10, 2024
1 reply
192 views

This is for the Adobe engineers. New GUI for Acrobat DC Pro (Mac) crashes when cropping a book of 300 pages. I switched to the old GUI and there was no problem with that task.

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Meenakshi_Negi

Legend

Hi JIPNET,

Thank you for reaching out, and sorry about the delay in response.

We are following up to check if the issue is still there. If yes, could you please let us know if the issue occurs with a particular file?

Would you mind sharing the video of the steps that resulted in the crash issue? Please also confirm the version details.

Share the logs using the steps suggested here: https://adobe.ly/3zzgHxh.

Let us know if the issue is resolved.

Thanks,

Meenakshi

J

JIPNETAuthor

Inspiring

I haven't tried recently. But I am experience sluggishness and crashing whenever I resize acrobat document windows. The app feels very unstable.

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