New install opens to full screen, menu not working

Forum|Forum|5 years ago
March 15, 2021
2 replies
1678 views

Just installed Adobe Reader from a new download today. When it opens, the window is full screen, maximized, with no access to sizing handles, nor to the usual system buttons for minimize, normal, maximize. This makes it basically useless.

I have googled, and I see this has been an issue again and again, as far back as at least 2013. I have verified in the registry that the setting for maximized is 0, not 1, and am at a loss as to how to obtain correct behavior.

This topic has been closed for replies.

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Test Screen Name

Legend

Ok, that's the right place, I'm sure it happens to some people but it isn't a common symptom.

1. What is the name of the download?

2. Does it go into this weird full screen mode when you just open the app, with no document? Or is it only when you open particular documents? (Because documents can choose to do this).

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Bill16B6Author

Participating Frequently

The name is: readerdc_en_l_install.exe

When I open it. Haven't tried to trigger from a PDF double-click. Figured a straight open should work.

T

Test Screen Name

Legend

It certainly should work, so let's try and figure out the cause. Please share a screen shot of the entire screen just after Acrobat Reader opens in this unwanted full screen mode.

T

Test Screen Name

Legend

What did you actually install, and from where? The name "Adobe Reader" is for an obsolete version, but I wonder if you installed Acrobat Reader Touch from the Microsoft Store?

B

Bill16B6Author

Participating Frequently

I installed from herE:
https://get.adobe.com/reader/

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