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marcim51794303
Participant
July 23, 2018
Question

NEW PDF FEATURE pop-up window, get rid of it forever?

  • July 23, 2018
  • 4 replies
  • 13018 views

I can't get rid of the pop-up window reading NEW PDF FEATURE.

Whether if select option Yes with a check, Yes with no check, NO with a check, or NO with no check, this annoying message pops up every time I open a pdf.

how do i get rid of this pop-up message please?

4 replies

Participant
January 20, 2025

PDF viewer app is annoying get rid this before I destroy something pops up at wrong times I'm sick this 

Participant
January 20, 2025

Get rid this app it's very annoying it pops up when I'm doing important things online 🙄 

Inspiring
July 23, 2018

I do not receive any such message.

Under the "Preferences", <Ctrl> + K, under the "General" category, there is an option "Show me messages when I start Acrobat Reader". Make sure this option is not checked.

You may need to go through the "What's New" to get rid of this pop-up.This option is also in Acrobat.

Note, both my versions of Acrobat and Reader have this option checked and I only receive messages when a new version of Acrobat/Reader is installed and once I go through each page it no longer displays.

Participant
November 15, 2018

Those instructions did fix it.  HOWEVER, I don't mind getting a message from Adobe, just not EVERY time I open Acrobat getting the same message!!  Now I will not get any messages.  Adobe needs to have its developers fix this.

Adorobat
Participating Frequently
December 12, 2018

Hi nakanishilab,

Could you let us know dot version of Acrobat and the operating system installed on the machine? You may refer to the steps given in this link on how to check the version in Acrobat: Identify the product and its version for Acrobat and Reader DC

Also, try the troubleshooting steps given in the following forum thread( under post#5) discussing the similar issue:

New Features have Arrived NAG SCREEN

Let us know if you need any help.

Shivam

Legend
July 23, 2018

Can we see a screen shot of Reader with the pop-up you mean, please? I have no idea what pop-up you mean. PLEASE DO NOT EMAIL IT!!