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Question

This seems to be a very long-standing and common problem that has yet to find a solution.

Reader has been acting funny for opening PDFs recently and I removed it then re-download it. The downloader told me that my computer had the newest version and there is no Adobe software anywhere. I tried all the other solutions that were already shared and I still have this problem. I updated all my drives - the same thing. I cleaned out any trace of Adobe product - problem persists no matter what.

I am deeply disappointed at Adobe for not supporting the free products. This problem would probably have been solved years ago if they did.

I would like some help please.

S_S · Answer

Hi @PaGo90,

Hope you are doing well. Sorry for the trouble.

There is a help article related to the issue you are facing. You may refer to the help article to get more information:

https://helpx.adobe.com/acrobat/kb/error-1402-error-1406-acrobat.html

If this does not help, you may try clearing Acrobat Reader from scratch and then install it again on your computer using the offline installer. You can run the Acrobat cleaner tool from here: https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html, reboot the computer once, and install the application using the direct link https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html and see if that works for you.

-Souvik.

[Edited response with updated information]

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