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진수한98947119
Participant
October 3, 2018
Answered

newly updated Acrobat DC, when print PDF, only about 0.5cm from top is printed

  • October 3, 2018
  • 3 replies
  • 1084 views

only about 0.5 cm from the top of page is printed
and left space is just not printed.

In other PDF viewers, all pdf files are printed well, but after update, Only Acrobat doesn't print well.
I already tried uninstalling and reinstalling.

    This topic has been closed for replies.
    Correct answer Vishal@PDF

    Adobe Acrobat and Reader official update (19.008.20074) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.

    More information about this release is here: 19.008.20074 Optional update, October 08, 2018 — Release Notes for Acrobat DC Products

    Please try it out and let us know your feedback.

    Thanks for your patience and support!

    -Vishal

    3 replies

    AnandSri
    Community Manager
    AnandSriCommunity Manager
    Community Manager
    October 8, 2018

    Hello 진수한,

    We have just released the update/patch of Adobe Acrobat and Reader official update (19.008.20074) containing the fix.

    You can manually trigger the updates from to Help > Check for Updates. Or manually install the updates from 19.008.20074 Optional update, October 08, 2018 — Release Notes for Acrobat DC Products

    For detailed information about the release, you can refer to Adobe article DC Release Notes — Release Notes for Acrobat DC Products

    Let us know how it goes and share your observation.

    Thanks,

    Anand Sri.

      V
      Adobe Employee
      Vishal@PDFCorrect answer
      Adobe Employee
      October 8, 2018

      Adobe Acrobat and Reader official update (19.008.20074) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.

      More information about this release is here: 19.008.20074 Optional update, October 08, 2018 — Release Notes for Acrobat DC Products

      Please try it out and let us know your feedback.

      Thanks for your patience and support!

      -Vishal

      V
      Adobe Employee
      Vishal@PDF
      Adobe Employee
      October 4, 2018

      Acrobat team is aware of similar issue that has recently surfaced (with the Oct 2 update) and working on a resolution on priority. Meanwhile, it would be great if you can provide one of your file to us so that we can confirm it to same issue. I have messaged you my email-id for sending files.

      Thanks,

      Vishal

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