Skip to main content
D
Drefal
Participant
January 20, 2023
Question

No access to the files in Adobe Cloud from Acrobat Reader

  • January 20, 2023
  • 1 reply
  • 313 views

When I open my local Acrobat Reader, I don't see an option to open my files stored in Adobe Cloud.
I am logged in to my Adobe account. I see my files in other Adobe tools.
How to fix it? I reinstalled Adobe Reader already
Thank you for any help/suggestion

This topic has been closed for replies.

1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
January 21, 2023

Hi @Drefal 

 

Thanks for reaching out.

There's likely a chance that the online store has been disabled in Acrobat's preferences.

So, please check this setting and see if you have enabled the option. 

Open Acrobat Reader>Edit (Ctrl+K)>General> check "Show online storage when saving files" and "Show online storage when opening files">OK.

 

Hope this helps!

 

Thanks,

Akanchha

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices