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121adx
Participant
June 1, 2017
Answered

No Barcode - Windows

  • June 1, 2017
  • 1 reply
  • 4906 views

Filling out Canada visa tourist form.

When pressing 'validate' button, form validates ok,  HOWEVER:

Adobe will not generate the barcodes required.

Form is rejected by Canada website.

IMM5257B_1.pdf

Tried using the MAC fix of downgrading to previous version of Adobe Acrobat- No joy.

Wants serial number.  Can not finish install.

Canada website says to upgrade to latest version of Adobe- I have- DC.

(it is what I was originally using in the first place.)  I have run the Adobe upgrader.- No Joy.

I have completely deleted and reinstalled Adobe- No Joy.

My Java is up-to-date.

Absolutely at my wits end.

*Humble* appeal to Community Members for Help!

OS Name Microsoft Windows 10 Home

Version 10.0.14393 Build 14393

Other OS Description  Not Available

OS Manufacturer Microsoft Corporation

System Name BENJAMINASUS

System Manufacturer ASUSTeK COMPUTER INC.

System Model N550JK

System Type x64-based PC

System SKU ASUS-NotebookSKU

Processor Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz, 2501 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Version/Date American Megatrends Inc. N550JK.207, 8/11/2014

SMBIOS Version 2.7

Embedded Controller Version 255.255

BIOS Mode UEFI

BaseBoard Manufacturer ASUSTeK COMPUTER INC.

BaseBoard Model Not Available

BaseBoard Name Base Board

Platform Role Mobile

Secure Boot State On

PCR7 Configuration Binding Not Possible

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume1

Locale United States

Hardware Abstraction Layer Version = "10.0.14393.206"

This topic has been closed for replies.
Correct answer try67

Try installing the earlier version of Reader, not of Acrobat. You can get Reader XI from here:

Adobe Acrobat Reader DC Install for all versions

1 reply

try67
Community Expert
try67Community ExpertCorrect answer
Community Expert
June 2, 2017

Try installing the earlier version of Reader, not of Acrobat. You can get Reader XI from here:

Adobe Acrobat Reader DC Install for all versions

121adx
121adxAuthor
Participant
June 4, 2017

try67,

Thanks very much for your reply!

I had to completely uninstall my adobe products, then re-install Reader.  It finally WORKED.

Canada Visitor Visa form file (validated w/barcode) was accepted by their system.

Again, very Much Thanks.