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Participant
January 10, 2010
Question

no pages were selected to print

  • January 10, 2010
  • 14 replies
  • 86892 views

i have recently started receiving bank statements online and am able to download fine but when i try to print a hard copy reader 9.2 tells me that the document cannot be printed in one window, and in another it tells me that no pages were selected to print.  has anyone had this problem?

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    14 replies

    Participant
    January 15, 2010

    I am having the same problem.  I am working in an office environment and we just installed a new printer.  I can still print the same pdf to other printers (which has always worked fine and continues to do so), and I can use the new printer with other applications (Word, IE, etc.) with no problem, but I get this error message when I try to print a pdf to this printer.

    AbhigyanModi
    Community Manager
    Community Manager
    January 15, 2010

    You've checked that you can print fine from other applications, right?

    January 15, 2010

    I have. But I've uninstalled the adobe, and just printing from "preview" on my mac.

    January 14, 2010

    OK!, I am glad that I am not the only one experiencing this. It has been fine before this new installation.  I called support and they told me to go to www.adobe.com/go/supportportal   The only thing, I've been there, and can't seem to find any help.

    MichaelKazlow
    Legend
    January 11, 2010

    It could be that the pdf is set not to be printable. Look at the document properties (Control-D or Command-D).

    jaybee201Author
    Participant
    January 14, 2010

    i checked this and printing is allowed.  the bank statement deal is the only thing i have ever

    got this message on.  all other pdf files print fine.