No Printing from Adobe Reader and Pro DC to an HP Printer through Mac

Question

For three weeks I have been trying to get a solution to a nagging Adobe printing problem. I keep getting the run-aroiund with Adobe suppoirt staff and links so I'll try one more time. I have not been able to print s pdf document from my Adobe Reader or Pro DC to my HP Officejet printer. I sue a Mac Pro with OS 10.13.1. I erased Reader and Pro DC and reinstalled them to no avail. I reinstalled OS 10.13.1 to no avail. I reinstalled the HP driver and printing protocol to no avail. I contacted Mac Support staff and they were not able to assist me after running several "maintenance programs." I contacted HP and talked with three techies and finally was able to get a small but awkward solution (In Chrome I Open the file and print from it). I use Firefox. I have three Mac laptops and the Adobe problem exists on all three of them. Both the Mac and HP techies claim it is an Adobe problem ad they should fi=x or address it.

So is there a solution to this Adobe problem?Acrobat Reader !

--Joseph

St. Andrews, Scotland

AkanchhaS8194121 · Answer

Hi JosephSamish,We extremely apologize for the delay in response to your query here.If you are still experiencing the same problem, then we need more information from your end to identify the root cause of the problem as it has taken so long to and unresolved. We have checked your account bout couldn't find any Acrobat DC subscription registered to it. Would it be possible for you to share the email (Via private message) under which you have your product registered? Reference help document- Troubleshoot PDF printing in Acrobat and Reader Regards,Akanchha

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