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No puedo guardar un PDF después de haber realizado comentarios (anotaciones) en el mismo.

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Uso Acrobat Reader DC para corregir exámenes de alumnos/as. Corrijo desde el propio PDF , guardo cambios y envío. Pues, desde hace 3 días, a veces el icono de "guardar" o "guardar como" no funciona. Es un gran problema porque no me deja guardar el trabajo de corrección con horas de anotar comentarios a un alumno. Me pueden ayudar???

Adjunto foto del problema

Edit and convert PDFs

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Amal.Correct answer

Legend

[Edited]

Hi there

The planned update for Adobe Acrobat/Reader DC version 21.07.20099 is now available. Please update the application from the help menu > Check for updates and reboot the computer once.

You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html and see if that works for you.

For more information about the new release please check the help page https://community.adobe.com/t5/acrobat-discussions/adobe-acrobat-and-reader-october-21-updates-are-l...

Let us know if you experience any trouble and need more help

Regards

Amal

JR Boulay

Community Expert

MOVED TO THE ACROBAT READER FORUM

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Acrobate du PDF, InDesigner et Photoshopographe

Amal.Correct answer

Legend

[Edited]

Hi there

The planned update for Adobe Acrobat/Reader DC version 21.07.20099 is now available. Please update the application from the help menu > Check for updates and reboot the computer once.

You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html and see if that works for you.

For more information about the new release please check the help page https://community.adobe.com/t5/acrobat-discussions/adobe-acrobat-and-reader-october-21-updates-are-l...

Let us know if you experience any trouble and need more help

Regards

Amal

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U

URCO0101

Participant

He actualizado como indican y sigue igual, no puedo guardar

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Amal.

Legend

Hi there

Hope you are doing well and sorry to hear that. Please go to Edit (Win), Adobe Acrobat (Mac) > Preferences > General > Uncheck 'Show online storage when opening file' and 'Show online storage when saving the file' > Click OK and reboot the computer once.

Regards

Amal

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T

Tere5E84Author

Participant

He hecho lo que se me ha dicho pero NO se ha solucionado. Cuando le doy a guardar se queda en blanco.

Ayuda por favor

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U

URCO0101

Participant

Me pasa lo mismo

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Amal.

Legend

Hi Tere

Hope you are doing well and sorry for the trouble. AS described you are getting the blank save as screen when saving the PDFs

please go to Edit > Preferences > General > Uncheck, 'Show online storage when opening file' and 'Show online storage when saving file' > Click OK and reboot the computer once and check.

Regards

Amal

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