NO SE ABRE

Hello,

Sorry for the delay. Hoping that you have managed to find the resolution by now? As suggested above, did you try to open the document after restart?

If you are still looking for the resolution, then you may try the following troubleshooting steps-

1- Open Task manager>Processes>Close all the Acrobat processes running in the background.

2- Reboot Reader as well as computer.

3- Where exactly this document is saved? Try to open a different PDF and check the result.

4- Check for update. Open Reader>Help>Check for update

5-For testing, Navigate to Reader>Edit>Preferences>Security (Enhanced)>disable "Protected Mode at Startup" and "Enhanced Security">OK>Reboot Reader

Note: Changing the above security settings could pose security risks. We suggest you to turn it back On once you are done with testing.

Hope this helps!

Thanks,

Akanchha