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Windows274233244mwk
Participant
December 4, 2022
Question

Not able to uninstall Acrobat

  • December 4, 2022
  • 1 reply
  • 467 views

So i Installed acrobat a few days before I got a 14 day trial of Creative cloud teams, but now everytime I try and uninstall from the Normal windows control panel, It won't uninstall!

(above image is the error popping up)

 

I tried uninstalling from adobe creative cloud but it would start and then just stop!

 

Please try and guide me throught this and I did try installing acrobat after deleting files but I think there are some hidden files as it says, acrobat is already installed

 

This topic has been closed for replies.

1 reply

Souvik Sadhu
Community Manager
Souvik SadhuCommunity Manager
Community Manager
December 6, 2022

Hi @Windows274233244mwk,

 

Hope you are doing well. Sorry for your experience with Acrobat's uninstallation process.

 

We would suggest you try the Acrobat Cleaner Tool to complete the process. 

 

Please run the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html, reboot the computer once.

 

Let us know if this helps.

 

-Souvik.

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