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lady louise
Participant
February 19, 2021
Question

Not available in my country

  • February 19, 2021
  • 1 reply
  • 320 views

Hi all, I am currently using the free version of Reader to edit documents, but when I try to export into a Word format it tells me the package is not available in my country. I have recently moved from the UK to Cayman but I can still use the free reader. Any suggestions?

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1 reply

radzmar
Community Expert
radzmarCommunity Expert
Community Expert
February 22, 2021

Reader itself doesn't convert PDF in any format, it's just a viewer application. The file conversion is done by Adobe's cloud service Export PDF (https://acrobat.adobe.com/us/en/acrobat/export-pdf-online-pricing.html). It's an extra service you can also reach through the user interface of Reader. You should check if this service is available in your new region.

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