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dennerc37859695
Participant
March 7, 2019
Answered

O instalador informa que meu pc ja possui a versão mais recente do reader dc instalada, porém meu pc não possui nenhum produto adobe

  • March 7, 2019
  • 1 reply
  • 9915 views

Estou tentando instalar o reader dc e a instalação ocorre normalmente, mas no fim aparece a mensagem "versão mais recente já instalada", sendo que meu computador não possui nenhuma versão do adobe reader nem qualquer outro produto adobe.

    This topic has been closed for replies.
    Correct answer AnandSri

    Hello Dennerc,

    We're sorry for the trouble, please refer and try the suggestion from the following help article Error 1722 while installing/updating Acrobat DC/Acrobat Reader DC on Windows

    Also, update for C runtime in Windows, refer to the following URL for obtaining the Windows updatehttps://support.microsoft.com/en-in/help/2999226/update-for-universal-c-runtime-in-windows

    Reboot the machine and try installing Adobe Reader and check.

    let us know how it goes.

    Thanks,

    Anand Sri.

    1 reply

    AnandSri
    AnandSriCorrect answer
    Legend
    April 3, 2019

    Hello Dennerc,

    We're sorry for the trouble, please refer and try the suggestion from the following help article Error 1722 while installing/updating Acrobat DC/Acrobat Reader DC on Windows

    Also, update for C runtime in Windows, refer to the following URL for obtaining the Windows updatehttps://support.microsoft.com/en-in/help/2999226/update-for-universal-c-runtime-in-windows

    Reboot the machine and try installing Adobe Reader and check.

    let us know how it goes.

    Thanks,

    Anand Sri.

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