Odd text formatting in Adobe Reader

Question

Hi Guys. From time to time, our accountants receives invoices with strange text formatting - screenshot below. Messages come from different recipients, so we can exclude an error on the senders side. Error appears randomly - on one PC file is formatted incorrectly and on another it is ok. What is wrong with it? No strange software installed on computers. Tried on several versions of Adobe Reader - from old 9.5 to fresh install from Adobe downloader. Thanks for help.

Amal. · Answer

Hi there

I hope this message finds you well, and thank you for reaching out with your query.

From what you've described, it seems that the font in the PDF may not be embedded correctly, or the specific font required to display the content is missing on your system. To resolve this, I recommend reaching out to the creator of the PDF and requesting that they regenerate the file using Adobe Acrobat Pro, ensuring proper font embedding during the creation process.

Properly embedding fonts is essential to ensure that the PDF displays consistently across different devices and systems. You can refer to the following resources for more detailed guidance on embedding fonts within a PDF:

Hope this information will help

~Amal

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