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fieldsp1966
Participant
October 4, 2018
Answered

Only printing one line of content

  • October 4, 2018
  • 2 replies
  • 559 views

I am printing from a Dymo label printer and everything has been printing fine until today.  Now, no matter what I do, only the top line of the label is printing from the download.  I can save and open from Acrobat X Pro and everything is fine, just can't quick print from the download.  HELP!!

    This topic has been closed for replies.
    Correct answer Ritesh...

    Adobe Acrobat and Reader official update (19.008.20074) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.

    More information about this release is here: 19.008.20074 Optional update, October 08, 2018 — Release Notes for Acrobat DC Products

    Please try it out and let us know your feedback.

    Thanks for your patience and support!

    - Ritesh

    2 replies

    R
    Adobe Employee
    Ritesh...Correct answer
    Adobe Employee
    October 8, 2018

    Adobe Acrobat and Reader official update (19.008.20074) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.

    More information about this release is here: 19.008.20074 Optional update, October 08, 2018 — Release Notes for Acrobat DC Products

    Please try it out and let us know your feedback.

    Thanks for your patience and support!

    - Ritesh

    R
    Adobe Employee
    Ritesh...
    Adobe Employee
    October 4, 2018

    Hi fieldsp1966​,

    Acrobat team is aware of similar issue that has recently surfaced (with the Oct 2 update) and working on a resolution on priority. Meanwhile, it would be great if you can provide one of your file to us so that we can confirm it to same issue. I have messaged you my email-id for sending files.

    Also, Acrobat X has reached its end of life and is no longer supported by Adobe. Please upgrade to newer version of Acrobat.

    Thanks,

    Ritesh

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