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A
Anonymous
April 18, 2017
Question

Open, Save or Cancel prompt problem

  • April 18, 2017
  • 1 reply
  • 5053 views

Hi,

This problem is driving me up the wall, please can someone help, We have 4 computers and on 2 of the computers this prompt opens when a report is generated and I just want the report to show on the screen and not come up with this prompt.

We are using Adobe reader Version 11.010 and Windows 7 Pro

1)So far I have checked settings in adobe reader on the PC's where this happens are the same as the preferences in the 2 PC's this does happen.

2) I uninstalled adobe reader and re installed from the adobe website

3)I have made sure that the box in Internet > Preferences Display in read mode by default, Allow fast web service and Allow speculative downloading in the background are all ticked.

4) I checked that the adobe reader plug in is present and enabled in internet explorer

5) I have ticked the do not show edit warnings box in General in preferences

6) In preferences > Security Enhanced I have unticked the Enable enhanced security.

7) In internet explorer I unticked the Enable protected mode in Tools>Security

Please can someone tell me how to get rid of this annoying File download box that appears as at work it is important that the report appears on the screen and people aren't having to keep clicking open every time a report is generated.

Thanks 

    This topic has been closed for replies.

    1 reply

    try67
    Community Expert
    try67Community Expert
    Community Expert
    April 18, 2017

    Follow these instructions: Display PDF in browser Adobe Acrobat DC, Acrobat Reader DC

    A
    Anonymous
    April 19, 2017

    Hi try67,

    Thanks but I have already tried this, in my internet explorer the Adobe PDF reader is enabled. I have even tried disabling closing internet explorer and then reopening and enabling and closing again and still get the same message when a report is generated. we are using internet explorer version 8. I have noticed there are 2 internet explorers in the start lit internet explorer and internet explorer(64-bit) could there be some conflict there?

    Thanks

    James

    A
    Anonymous
    April 19, 2017

    Hiya,

    Interestingly on another PC where this problem does not occur the Adobe PDF reader isn't even in the add-ons list in internet explorer!

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