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bruceb88302076
Participant
January 11, 2017
Question

Opening pdf files

  • January 11, 2017
  • 3 replies
  • 1411 views

I don't get the option to open a pdf file with adobe acrobat.  Does anyone have a solution for this?

    This topic has been closed for replies.

    3 replies

    Ayush__Jain
    Adobe Employee
    Adobe Employee
    January 12, 2017

    Hi bruceb88302076 ,

    In you Windows 10 OS , You can always open PDF's in Adobe Acrobat Reader.

    1) Launch Reader -> File -> Open -> Select the pdf you want to open -> OK

    2) Drag and drop the PDF you want to open over the Acrobat reader Window .

    3) Right click on PDF -> Open With -> More apps -> Adobe Acrobat Reader DC.

    Any of the Above should work for you if the default pdf viewer for your machine isnt set as Reader.

    Let us know for further concerns in this

    Thanks

    Ayush

    rodr19257201
    Participant
    January 11, 2017

    I am having issues opening pdf files on my computer.  When I open a pdf,

    I get a message Adobe Acrobat Reader DC has stopped working

    "A problem caused the program to stop working correctly.  Windows still close the program and notify you if a solution is available."

    I know my computer did some windows update this morning and I am not sure if this is part of the problem.

    ~graffiti
    Legend
    January 11, 2017

    rodr19257201 Please start your own thread. Your problem is nothing like the one in this thread so it would be nice to not have a mixture of a bunch of different issues in here. Thanks.

    ~graffiti
    Legend
    January 11, 2017

    Can you let us know a bit more about what is going on?

    Where is the pdf you are trying to open (online? On your computer?) How are you trying to open it (double click, clicking a link?) What exactly happens when you try and open it? Finally, you say Adobe Acrobat. Do you have Acrobat or do you have the free Acrobat Reader installed? And what version?

    bruceb88302076
    Participant
    January 11, 2017

    The file is in word and I am right clicking on it. It trys to open it in word. I have adobe reader DC. Don't know the version but I clicked on the compatibility mode and it doesn't show windows 10 so that may be the issue.

    Sent from my iPhone

    Bruce Bancroft

    ~graffiti
    Legend
    January 11, 2017

    Reader DC does not need to run in compatibility mode in Windows 10. It should run just fine.

    Can you clarify what you mean by "The document is in Word"? Is it a Word document (.doc or .docx) or is it a .pdf file?

    If a .pdf file, have you tried opening Reader then using File>Open to open the .pdf file? Windows 10 DOES have it's own .pdf viewer (MS Edge) so that may be causing issues but you should be able to get past that by opeining directly in Reader.