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ede1955
Participant
September 12, 2019
Question

Organize menu not complete

  • September 12, 2019
  • 1 reply
  • 448 views

After upgrading my computer, I'm forced to use Adobe Acrobat Reader Pro DC.  I want to extract individual pdf pages as separate files.  Under the Organize tool, my menu is not the same as the menu online.  The only features listed are to "Insert", rotate or "Trash".  None of the other features displayed online are shown.  Not even greyed out.  I started with regular Acrobat Reader, but when I couldn't do it there, I upgraded, thinking that was the solution.  This feature was free in all my previous version of A Reader.  This is incredibly frustrating.  

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    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    September 13, 2019

    Hey Elyse,

    Sorry to hear about the trouble. I see that you are a subscriber of Adobe Acrobat DC. In that case, you should have been using Adobe Acrobat DC not Acrobat Reader DC, because its a free application which doesn't include "Organize Pages" feature in it.

    Also, on Document Cloud web interface, you will find most of the tools (Like, Export PDF Combine PDF Organize PDF etc.) avaiable. However, it only allows limited features to access not the full functionalities as you get to access within desktop application Acrobat DC.

     

    Uninstall Adobe Acrobat Reader DC using cleaner tool: http://labs.adobe.com/downloads/acrobatcleaner.html  once done, then download Acrobat DC : https://helpx.adobe.com/in/download-install/kb/download-install-acrobat-subscription.html 

    Login with your Adobe ID and password to activate your subscription.

    Let us know if that still doesn't work.

     

    Thanks,

    Akanchha 

      E
      ede1955Author
      Participant
      September 14, 2019
      Hi Akanchha. Thanks for your advice. Everything now works as it should. Best, Elyse
        AkanchhaS8194121
        AkanchhaS8194121
        Legend
        September 16, 2019

        That's great! Let us know if there's any further assistance is required. 

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