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Participant
September 2, 2020
Question

Outlook 365 PDF Preview Windows 10 doesn't work

  • September 2, 2020
  • 1 reply
  • 531 views

In Outlook 365 and Acrobat Reader DC the PDF preview fails. 

I have tried the following steps.

 

1. reinstall office 32bit

2. reinstall adobe acrobat reader dc

3. reg key to set default PDF reader

4. set acrobat reader as default program for PDF files

5. set a reg key for pdf handling for Outlook

6. disabled the lan settings in Adobe Acrobat reader

7.  disabled secuirty settings in Acrobat reader

8. dsiabled the preview in Outlook for PDF filess

9 reboot PC

10. tried on 3-4 other PCS and same issue.

Opened a case with Adobe support:

ADB-14711610-T5L4

This topic has been closed for replies.

1 reply

True MFGAuthor
Participant
September 8, 2020

Looking at other replys here hopfully it doesn't take a year to fix this. Adobe please respond on this issue, this is a show stopper.....