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J
Jean-Marc5D90
Participant
February 6, 2021
Question

ouverture de fichier PDF

  • February 6, 2021
  • 1 reply
  • 368 views

Lorsque je vais sur mon compte des Impots, il m'est impossible d'ouvrir les fichiers PDF (avis d'imposition, TF, TH etc ...) alors que je n'ai aucun problème avec les autres organismes.

Est-ce qu'il y a une configuration particulière pour les finances publics?

 

Merci de votre réponse.

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1 reply

Amal.
Amal.
Legend
February 9, 2021

Hi Jean-Marc

 

Hope you are doing well and sorry for the trouble. As described you are unable to open the PDF files.

 

What happens when you try to open the PDF file? Do you get any error message? If yes, please share the screenshot of the same for a better understanding.

 

Would you mind sharing the workflow/steps you are doing to open the PDFs? Are you opening the PDFs in a web browser? If yes, Web browsers use their own PDF mechanism to render and display the PDF files and they are not Adobe dependant. Please try to download the file to your computer and then try to open it with Adobe Acrobat Reader DC and check.

 

Let us know if you experience any trouble and need more help.

 

Regards

Amal

 

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