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L
Luc251
Participant
February 18, 2022
Question

Ouverture PDF sans connexion

  • February 18, 2022
  • 1 reply
  • 656 views

C'est quoi ce bordel, à chaque fois que je veux ouvrir un document PDF, cela me demande de me connecter ! Avant il s'ouvrait directement...

This topic has been closed for replies.

1 reply

Amal.
Amal.
Legend
February 22, 2022

Hi there

 

Hope you are doing well and sorry to hear that. As described you are unable to open the PDF file.

 

Is this a behavior with a particular PDF file or with all the PDFs that you try to open? Please try with a different PDF file and check. If the file is stored on a shared network/drive, please download it to your computer first and then try again. 

Also, please share the screenshot of the error message for a better understanding.

 

Make sure you have the recent version 21.11.20039 installed. Go to Help > Check for updates and reboot the computer once.

 

You may also try to logout of the application reboot the computer once and relogin with the same Adobe ID and check

 

Regards

Amal

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